Solutions Engineers are technically skilled members of the IT sales team who help customers draw up requirements and select the correct products and services.
They also assist with technical questions or concerns during the sales process and frequently participate in the initial portion of the project specification process.
Solutions engineer collaborates with the sales support or account team by acting as technical experts in customer presentations.
Determines the technical requirements to meet client goals and act as liaison between the organization’s sales/business development and engineering groups.
Responds to requests for information or requests for proposals from customers, supplying the technical details of proposed solutions.
Coordinates the transition between pre-sales specifications and implementation engineering once contracts have been awarded.
Job Position Profile
Bachelor’s degree or a combination of education and experience in engineering, information systems, or business administration
Five years of industry experience, including two or more years in sales engineering or consulting
Proven technology skills, outstanding interpersonal abilities, and strong written and verbal communication skills
Attention to detail, plus analytical and problem-solving capabilities
Positive, service-oriented personality
Willingness to travel