View Our Website View All Jobs

UX Designer

We are looking for a UX Designer who can envision delightful conversational experiences that solve real user needs and translate them into concrete products. ✨


Why work at Yalo?

Life is too short to work on a product that is not making peoples´ day. At Yalo we are committed to transforming the experiences of more than a billion people whose days are ruined when they interact with large enterprises. Together we can build an artificially intelligent service that treats people like people rather than metrics in a call center. We can transform companies that were not able to give you what you need, into being able to anticipate what you want.


What you bring?

  • Background in UX Design with relevant education, whether it be course certifications or a degree.
  • 2-4 years of experience building software in a UX designer role.
  • Knowledge of user-centric design and results that demonstrate its application.
  • Experience working in an agile software development environment.
  • Understanding of the software lifecycle, working with multidisciplinary teams including product, research, engineering, quality assurance, customer success, sales, and marketing
  • Professional level proficiency in spoken and written Spanish.
  • Proficiency with design tools such as Figma, Sketch, Adobe XD, Adobe Illustrator, InVision, Zeplin.
  • Bonus: Experience making data-driven decisions.
  • Bonus: Experience in conversational user experiences.
  • Bonus: Experience doing user research.
  • Bonus: Knowledge of AI and its relation with UX.
  • Bonus: Experience with Design Sprints.


Your challenges:

    • Work with a user-centric approach, ensuring that your work is resolving real user frustrations.
    • Take the ownership for the whole design process of specific chatbots.
    • Design conversational experiences and implement them in our platform.
    • Improve User Experience based on user research and metrics analysis.
    • Design and execute conversational campaigns.
    • Copy-writing.
    • Take a leadership role in Design Sprints.
    • Actively collaborate with team members and stakeholders from Business, Engineering, Customer Success and Sales to ensure products meet our usability standards before they go out to users.
    • Translate customer success requirements into product specifications.
    • Have a good understanding (advantages and deficiencies) of the current state of AI technologies.
    Read More

    Apply for this position

    Apply with Indeed
    Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

    Paste your resume here or Attach resume file